It’s a terrible feeling, right? You try to log in to your Free Fire account, ready for some intense battle royale action, and bam! You’re hit with a ban message. It’s frustrating, especially when you’ve spent countless hours leveling up and collecting cool items. If you're wondering how to unban your Free Fire account, the short answer is to submit an appeal to Garena's support team.

I remember this one time, my little brother used my phone to play Free Fire and somehow managed to get my account banned. I was so upset because I had just unlocked a rare character. I thought all my progress was lost forever. After a bit of panic and a lot of searching online, I found out that the only official way to get your account back is by contacting Garena, the company that makes Free Fire.

How to Submit an Unban Request

The process is pretty straightforward, but it’s not a guarantee that you’ll get your account back. It all depends on why you were banned in the first place. If you were using hacks, cheats, or any third-party apps that modify the game, your chances are pretty slim. But if you think your account was banned by mistake, here’s what you need to do:

• Go to the Garena Support Website: You can find this by searching for "Garena Free Fire Support" on Google.
• Submit a Request: Look for the option to submit a request or appeal a ban. You'll need to fill out a form with your account details. This is where knowing your Free Fire ID is super important. If you're not sure how to find it, you can check out our guide on how to find your Free Fire ID.
• Explain Your Situation: Be honest and provide as much detail as possible. Explain why you believe your account was unfairly banned. If you have any proof, like screenshots or videos, be sure to include them.
• Wait for a Response: After you submit your request, you’ll have to wait for the Garena team to review your case. This can take some time, so be patient.

A friend of mine also got his account banned once. He wasn't using any cheats, but he was playing on a public Wi-Fi network that had some security issues. He followed the steps and explained the situation to Garena. It took about a week, but they eventually unbanned his account. It just goes to show that if you're honest and have a valid reason, there's a good chance you can get your account back.

While you're waiting for your account to be unbanned, you can still enjoy other games. And if you're looking to make some in-app purchases in your favorite games, you can use Playstorm to redeem Apple or Google Play gift cards. We also have specific gift cards for games like Roblox.