How to Delete My Genshin Impact Account

Jeremy G.

Jeremy G.

December 10, 2025

How to Delete My Genshin Impact Account

Thinking about deleting your Genshin Impact account? It's a big step, and you can definitely do it, but it means losing all your progress forever. The main way to delete your account is through the HoYoverse Account Center, which manages all your games from HoYoverse (the company that makes Genshin Impact).

Here’s the short answer: To delete your Genshin Impact account, you need to go to the HoYoverse Account Center online, log in, find the "Personal Information" section, and request account deletion. You'll need to verify your email, and then your account enters a 30-day waiting period before it's permanently removed.

Deleting your Genshin Impact account is a permanent action that will erase all your game data, including characters, weapons, artifacts, progress, and any items you've bought. It’s important to be sure before you go through with it. There’s no getting your account back once it’s fully deleted.

Steps to Delete Your Genshin Impact Account

Follow these steps carefully to request the deletion of your account:

1. Go to the HoYoverse Account Center. This is the central hub for all your HoYoverse games.

2. Log In to Your Account. Use your Genshin Impact credentials or the social media account you linked when you first set up your game. You might need to log in again on a separate page for security.

3. Find Account Security Settings. Once logged in, click on your name or email ID, usually found in the top-right or top-left corner, and then select "Account". On the redirected HoYoverse page, look for "Account Security Settings" on the left side.

4. Request Account Deletion. Scroll down until you see the "Request Account Deletion" or "Delete Account" option.

5. Verify Your Identity. The system will ask you to verify your identity. This usually involves clicking "Send Code" to get a verification code sent to the email address linked to your account.

6. Enter the Code and Confirm. Check your email for the code from HoYoverse (sometimes called miHoYo in older articles) and enter it into the required field. Then, confirm that you want to delete your account by clicking "Next" or "OK".

Once you confirm, your account enters a 30-day deletion confirmation period. During this time, you can still log in to your account, which will automatically cancel the deletion request. If you don’t log in for 30 days, your account will be permanently deleted and cannot be recovered.

I remember one time I got really into a different game and thought about deleting my Genshin account to fully commit to the new one. I went through all the steps up to the confirmation, and then I just... hesitated. I decided to just uninstall the game instead and take a break. It was a good call because a few months later, I missed playing with my favorite characters and easily reinstalled it without losing anything.

What Happens After Deletion?

After the 30-day period, all your data, characters, weapons, items, and progress are permanently gone. This action is irreversible. You won't be able to recover anything associated with that account. Some players might choose to delete their account for "rerolling" (starting fresh to get better items) or simply to move on from the game. If you're looking to just take a break, consider simply uninstalling the game. For more on that, you can check out our post on How to Uninstall Genshin Impact.

There's also an older method mentioned in some places where you could email customer support (genshin\_cs@mihoyo.com or genshin\_cm@mihoyo.com) to request deletion. You would include your account details and wait for them to process it. However, using the HoYoverse Account Center is generally the more direct and faster way to manage your account deletion request.

A friend of mine actually had their account marked for deletion because of an age verification issue. They hadn't logged in for a while, and apparently, HoYoverse started requiring age verification for U.S. players due to new laws. If they didn't verify their age by a certain date, their account faced suspension or permanent deletion. It was a good reminder to always keep your account information up to date, even if you’re not actively playing.

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Jeremy G.

Jeremy G.

Author

When I'm not busy dominating the latest mobile games, you can find me writing all about how you can turn your playtime into real cash. I'm passionate about helping fellow gamers discover fun ways to earn money doing what they love.

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